Refund and Cancellation Policy

Cancellations are governed by the fare rules and cancellation terms shown at the time of booking for each flight, hotel, activity, or transfer. The refundable amount for any booking depends on those terms and on any applicable supplier or airline fees.

You can cancel or request a refund through the platform’s booking management pages, or by emailing support@algotrips.com with the booking reference.

Approved refunds are processed to the original payment method or to the advisor’s AlgoTrips wallet, within 5–7 business days of confirmation. Bank posting times may vary.

Failed or duplicate payments are automatically refunded to the source.

Wallet top-ups are held as a refundable deposit that can be used for bookings. Any unused balance is refundable to the source account on request.

Payment-gateway and convenience fees, where charged, are non-refundable except for failed transactions.

For any questions about refunds or cancellations, email support@algotrips.com.